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LAS VEGAS – Advocate Health launched a personalized digital health experience journey to support connection to and reinforce trust with patients, which is paying off.
But it’s not just about simplifying technology and cost savings.
“You want to know that your experience program does have value for your organization,” Ed Mitchell, director of strategic partnerships at Advocate Health, said Tuesday at HIMSS25 here as he presented details about Advocate’s pediatric patient engagement use case.
“So what are the metrics that you’re keeping? What’s the score that you’re keeping? Are you winning? Are you losing?”
The non-profit health system – the…