The National Heart Institute of Malaysia, a 400-bed specialized heart hospital, was the first hospital in Malaysia to achieve HIMSS EMRAM Stage 6, demonstrating its commitment to advanced digital healthcare and patient safety.
The hospital needs to achieve EMRAM Stage 7 certification to qualify as a flagship hospital for medical tourism under Malaysian government requirements. Its existing system, Trakcare, was primarily used for scheduling and administrative functions, with all clinical documentation still on paper, creating inefficiencies and limiting data utilization.
While technical challenges were significant, adapting to new workflows and…