(Health-NewsWire.Net, January 02, 2015 ) Titusville, FL -- Chili Technology helps customers keep their ChiliPad Cube units in good working condition for long term. In their website, the company shares information on how to properly care for the warming and cooling mattress pad. In addition to this, the company's customer service sends emails periodically to give tips and tricks on how ChiliPad can be maximized to further give value for their money.
According to Chili Technology, the mattress pad is recommended to be washed every two weeks to stay fresh and clean. This is especially important if pets or children also uses the ChiliPad. Since it is made of 150 thread count poly cotton material, it must be kept clean to maintain its softness and comfort.
Washing the ChiliPad mattress pad can be done by using a front load washing machine. Before putting the mattress pad inside, the user should secure the extension tail first by using rubber bands or other materials that could tie the tail. Doing so would ensure that the extension tail would not flail as the machine spins.
A broken extension tail would affect the performance of the ChiliPad Cube. It would prevent the smooth flow of water from the control unit to the mattress pad, which in turn would affect the warming and cooling performance of the unit. In the case this happens, customers are advised to communicate with Chili Technology immediately for assistance.
When washing the mattress pad, the customer should use cold water with a bit of OxyClean. Moreover, the gentle cycle option should be set to ensure efficient cleaning of the ChiliPad mattress pad. When drying the mattress pad, the user could choose to have it air-dried or machine-dried on delicate cycle. Drying must be done without heat.
In Amazon, customers expressed their gratitude toward the customer service of ChiliPad Cube. According to William Gentry Jr., "Good customer support too - needed for someone who does a poor job of reading the manual." Likewise, ChiliPad user with the penname Darkmoon said, "Customer service at Chili Technology is top notch - they will bend over backwards and stand on their heads to make sure you are satisfied."
Midwest Health Solutions is an authorized seller of ChiliPad Cube that can be purchased through Amazon.
About ChiliPad Cube
ChiliPad Cube is a DBA for Merchant Business Systems Inc., a 10-year-old company specializing in health and personal care items. The company prides itself on combining the best quality products with the best customer service in the industry.