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(Health-NewsWire.Net, August 17, 2015 ) Gibraltar, Gib -- Customers were leaving feedback on the Amazon websites and also contacting TempIR directly to say they were having problems with the batteries that were supplied with some of its products. The company sells an infrared non-contact thermometer, a dual thermometer, a fetal doppler, pulse oximeter and blood pressure monitor. All of these items are small and portable and therefore are powered by batteries.
The types of batteries used in the TempIR equipment are AA and AAA batteries.
Sales Manager, Aidan Wade said: "When we researched the products we wanted to endorse with our TempIR name, we looked at many different batteries. Some of our competitors' products use lithium batteries of all shapes and sizes. We felt if we used these, the products may not be as useful to our customers as they would by using a more common size of battery, which was more readily obtainable. So we made the decision to use a common size."
The company's research and development team looked at different models of the items that they were to produce and what types of batteries would be suitable. They chose alkaline batteries and had different makes tested to see which would give them the longevity that they were looking for.
However, months after some of its products launched, the company noticed some reviews on Amazon stating the batteries didn't last as long as claimed and some were even flat when the items arrived. Since a poor battery supply can cause readings on the equipment to be inaccurate, TempIR took the decision to change them. These are supplied with the products on delivery for the customer's convenience. TempIR changed the batteries to more expensive ones than previously used, these have a longer life and this appears to have solved their problem.
Aidan added: "At TempIR our priority is customer satisfaction and we take all genuine complaints seriously. We listened to what was being said and acted as soon as there was a problem. Our products also have a unique lifetime no hassle replacement guarantee, which we know reassures our customers and provides us with repeat business."
About TempIR
Den of Goods Umbrella Company includes Registered Brand TempIR for family health products to use in the home and workplace including non contact thermometer. Available in the US market as well as the whole of Europe. Lifetime Money Back Guarantees
TempIR
Aidan Wade
00441212883339
press@denofgoods.com
Source: EmailWire.Com 
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