An increasing number of insurers are investing in building digital infrastructure and striving for growth by developing new business models using digital platforms. However, insurers are yet to fully capitalize upon the transformative power of digital technology, and many are still struggling to develop digital strategies that align with their business objectives. The insurance industry recognizes the need to overhaul traditional business models, to capitalize on the advantages of digital technology and respond to the challenges of digital disruption.
The report discusses how insurers in different markets use digital technology in different business functions, including product development, sales and marketing, underwriting, claims management and customer services. It also discusses market trends, opportunities and challenges faced by insurers in the successful implementation of digital strategy.
1 Executive Summary 2 Digital Trends in the Global Insurance Industry 3 Consumer Behavior in the Digital Era 4 Big Data and Cloud Computing 4.1 Big Data 4.2 Cloud Computing 5 Social Media 6 Exploring Untapped Digital Opportunities 6.1 The Internet of Things 6.1.1 Telematics 6.1.2 Wearable technology 6.2 Mobile Technology 7 Challenges for Digital Insurers 8 Conclusion 9 Appendix 9.1 Methodology 9.2 Contact Timetric 9.3 About Timetric 9.4 Timetric's Services 9.5 Disclaimer
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